Vetster Pet Vet Review

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Have you ever thought of a healthcare service that would give quality assistance to your pet anytime and anywhere you want? If so then Vetster Pet Vet is the answer for you. The technology has recently made a lot of fuss among pet parents as they are able to get online vet service through video calls, voice calls, and text messages. 

It has made things convenient for the pet parents because both the diagnosis and treatment for pet ailments are quicker from the comfort of their home. In addition, the combination of both technology and the internet ensures an innovation that makes pet healthcare services as effortless as needed. 

We heard a lot about it. So, we thought of giving it a try. 

After using their services, we have come up with a full-fledged review that will help you decide whether or not you should try Vetster for your furry friend. 

Read it thoroughly to know everything about the same:

What is Vetster?

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Before we move on to its technicalities, let’s understand Vetster first. 

Co-founded by Mark Bordo and Regan Johnson, Vetstar Veterinary offers top-notch specialized care to pets under licensed veterinary professionals. Their services are provided through phone calls, video calls, or chat so your furry companions can get proper diagnoses whenever they want. 

Vetster can be accessed any time of the day, which means they are active 24*7. They are also available throughout all the states of the US and the District of Columbia. The technology aims to cut down your expensive trips to the emergency room and provide thorough healthcare assistance to your pet. 

As per the customer’s review and daily users, Vetster saves time, effort, and money all at once. You can simply connect with the vet professionals to come up with the diagnosis and keep concerns at bay. 

Is Vester Easy to Sign Up for?

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One of the main features of a good pet healthcare service is that it is easy to sign up. You do not want to spend eternity signing up for any service when your pet needs care and attention. Instead, you want things to be quicker and easier.

So, we decided to check how easy it is to sign up for Vetster, especially when you are in a hurry. And the outcomes were great. 

Vetster has an easy sign-up process where you just need to enter your email address and basic information to create an account. Make sure you put accurate details of your pet. You will be asked about the name, gender, weight, breed, and date of birth of your pet. Lastly, you will be asked whether your pet is spayed or neutered.

Once you have filled in these details, add the address and payment details. This will provide access to your pet’s profile. Now you will be able to book the appointments at your convenience.

The best thing about Vester is that whether you make any adjustments or cancellations, it’s all free. So, if you book an appointment but decide not to try out their services, you can cancel it without any charge concerns.

Services Offered by Vetster

While reviewing their services, we found it interesting that Vetster offers two types of vet consultation services. This includes:

  • Vetster Medical
  • Vetster Health


Vetster Medical: Vetster medical appointments are for those who want to interact with real professional veterinary doctors for medical checkups. It’s mainly for conditions like skin problems, gastrointestinal problems, infections, urinary issues, eye issues, etc. You can say that this service is more focused on the disease that concerns your pets. Here, you will also be able to get urgent and preventative care for your pet.

Note: If your pet suffers from serious injury or bleeding that needs instant attention, you should visit the emergency room.

Vets can also prescribe you medicines that will be delivered to you in two days or less. So, that’s another useful thing about the Vester Pet Vet services.

Vetster Health: If you want to get a general checkup of your pet and want to know about their health and wellness, then go for Vetster health appointment. Here a vet will guide you through the pet’s lifestyle, nutrition, diet, weight, and behavioural patterns. Through these services, you will know how to prevent medical problems in your pet and keep them healthy and fit.

Is it Easy to Book an Appointment at Vester Pet Vet?

Yes, it is. After creating the pet profile, you need to press the “Book a Vet” button located on the left side of the menu. There, you will be given two options. One will be to book an appointment with the veterinarian, and another one will be for technician appointments. Note that the cost for both varies. While technician appointments start from $30, veterinarian appointments start from $55. 

Select the appointment as per your requirement and then add your location. As soon as you press the search button, it will show a list of providers that can provide you with pet health care assistance. All the other details, like the cost, specialties, and available appointments, will be mentioned there, so you can select accordingly.

After making your selection for a healthcare provider, choose the time for booking the appointment. Next, you can check the cost, tax, and fees, as they will all be mentioned there too. Lastly, mention the problem your pet is facing in the “Tell us about your concern” box and click on “Pay Now.” That’s it. Your appointment will be booked.

The process is comparatively simple, and once you are done with it, you can head to the appointment tab so you can connect with the veterinarian at the given time. During the appointment, you will be connected to your chosen veterinarian through a video call. For better assistance, the entire session will be recorded on the Vetster account, so you can access it as medical records later when required.

The veterinarian will check your pet for about 15 minutes. Make sure to tell them about the problems and symptoms your pet is facing. As it will be a video call, you can also show your pet to the vet through the camera. Alternatively, there are options for uploading photos, videos, and other details in your pet’s profile.

Can Vetster Help With All Health Conditions Of Your Pet?

Depending on the type of health appointment you choose, Vetster can offer assistance with diet, exercise, nutrition, behavioral problems, weight management, and quality of life. Just like that, they can also provide a diagnosis for conditions like minor cuts, wounds, health/wellness problems, behavioral issues, aggression, skin problems, infection, toxicity, wellness, and training advice. They can offer help with limping, GI problems, bug bites, allergies, etc.

Frequently Asked Questions

Yes, it is. Vetster may collect information/details of their clients or vets, but all of these details remain completely confidential. This means the information will not be distributed to third parties whatsoever.
The consultation fees will be refunded if the vet does attend the appointment. It is also refundable if they assisted you for three minutes or less or if you weren’t satisfied with their services. We recommend you to read their refund policy if you face any of these situations.
If you are using Vetster services from Canada, the appointment cost for a medical appointment will be $55 CAD, while for a health appointment will be $35 CAD.
As soon as a vet writes you a prescription, you will be able to access them from the pet profile in PDF form. Then, you can either get the prescribed medicines from the Vetster or choose your own pharmacy for the same. Note that: Vetster professionals do not prescribe narcotics or controlled substances on their prescriptions.
Yes. You can contact Vetster by simply emailing them at or going to their official website and discussing with their customer officials through the chat option.
Vetster pet vet services are easily accessible in the US, Canada, and the UK.
Absolutely. Vetster is a godsend for pet parents who often stay concerned about the overall health of their pets. It is easy to use and offers the assistance of about 1500 licensed veterinarian professionals in the medical field. The sign-up process is quick, and they also send you the prescribed medicines right to your doorstep. If you want to contact them, you can email or chat with them, and they will respond ASAP! When we read out the positive reviews of their services, we found them too good to be true. But indeed, Vetster Pet Vet has got all the features that make it a must-have for pet parents. To sum up, you should definitely go for it. It’s absolutely worth the fuss!

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